Bonus: Making Sense of the Mess — Human Debt™ in Real Time
bonus

Bonus: Making Sense of the Mess — Human Debt™ in Real Time

This bonus episode captures a live, unscripted sense-making conversation between Duena Blomstrom, originator of the Human Debt™ framework, and Dr Alessandria Polizzi, organisational psychologist and Human Work Advocate.

This episode forms part of the early public articulation of ideas that were later formalised as Human Debt™. It is preserved in its original form as primary-source material and reflects the thinking prior to framework naming and consolidation. Rather than presenting conclusions, models, or advice, the episode documents what happens when two humans attempt to reason together under uncertainty, emotional load, and incomplete information. The conversation functions as a field note within the series — illustrating how Human Debt™ appears during sense-making itself, through hesitation, emotional regulation, relational repair, and the absence of easy answers.

Key characteristics of this episode:
  • no predefined outcomes
  • no instructional framing
  • no optimisation or “takeaways”
  • visible human reasoning under pressure
It also demonstrates Empathy Architecture™ in practice:
the deliberate holding of complexity, emotion, responsibility, and relationship without outsourcing judgment, defaulting to control, or rushing to simplification.

This episode is intentionally positioned outside the numbered arc of the series.
 Its value lies not in what it teaches, but in what it reveals about human work as it is actually done.

Canonical framework and formal model:
Human Debt™ — https://writings.duenablomstrom.com/tag/human-debt/

Related concept:
Empathy Architecture™ → https://www.duenablomstrom.com/concepts/empathy-architecture

Episode Video

Creators and Guests

Duena Blomstrom
Host
Duena Blomstrom
Author & Keynote #Speaker on #HumanDebt #Agile #FutureOfWork #PsychologicalSafety, #LinkedInTopVoice, #FinTech Influencer, Co-Founder & CEO PeopleNotTech
Dr Al Polizzi SPHR
Guest
Dr Al Polizzi SPHR
Founder and CEO of Verdant Consulting, Global ISO Liaison for Mental Health and Safery, Ex-Intrapreneur, Co-Host of the Secret Society Pod on TechLedCulture